Who We Are

A local legacy of hospitality & innovation.

Our Values

At HS Caterer, our values are the foundation of everything we do:

Excellence in Service: We strive to exceed expectations in every aspect of our Food, Retail & Catering Services.

Health & Safety Commitment: We prioritise the wellbeing of our customers through maintaining our Certification of HACCP Accreditation, Food Safety practices and compliance with Nutritional Health guidelines as set out by NSW Health.

Innovation: We continuously adapt our menus to meet changing tastes and health trends, whilst maintaining old fashioned homestyle healthy baked goods and meals that are old favourites by our regulars.

Community Focus: We’re committed to supporting local suppliers and contributing to the Hunter region’s economy.

Sustainability: We have consistently implemented eco-friendly practices to minimise our environmental impact. We have integrated programs that are leading the way to minimise waste and impacts on our environment towards net zero future goals in partnership with Hunter New England Health and NSW Health.

We are proud to lead the way with our developed practices and results in minimising waste management outcomes.

Professional Development: We invest in our team’s growth, fostering a culture of continuous learning and improvement. This is achieved through our long term relationships with local schools, Careerlinks, Hunter and NSW Tafe alliances, MEGT Apprenticeships and local suppliers over decades. This strength has nurtured many individuals to become great skilled leaders and go on to achieve great personal and business outcomes for the business, themselves and the wider community. We pride ourselves on the professional development we have given back to the LOCAL community for over 4 decades and strive to maintain this reputation of excellence that we are proud to be known for.

Our Team

Our success is built on the expertise and dedication of our team:

Executive Leadership: With over 4 decades of experience in the hospitality sector, our leadership group has been designing , constructing and operating successful venues from restaurants, cafes, function event catering venues, off site catering with a focus in the last 20 years on the NSW Health food, catering and retail sectors since 2006.

Expert Chefs: Our culinary team comprises skilled professionals who craft delicious, nutritious meals that cater to diverse tastes and dietary requirements. Our team of expert Chefs and Management have an extensive menu range of delicious popular food and beverage offers to meet the NSW Health needs in all regions, whilst providing a satisfying variety all year round for our customers tastes, interests and current cosmopolitan food trends.

Management Team: Our experienced managers ensure smooth operations across all our locations, maintaining high standards of service and efficiency.

Baristas & Service Staff: Our friendly, well-trained front-line team delivers exceptional customer service, making every visit to our outlets a pleasant experience.

Our Product

HS Caterer prides itself on having extensive experience in coordinating food and beverage products within a healthcare environment and adapting our menu and offers to the more informed healthy options you see today.

Our Knowledge

We pride ourselves for our high standards of food health, safety and training in appropriate food allergen and intolerance procedures. We provide the best product and service standards to our staff and visitors in all our locations whilst providing as much information regarding ingredients and nutrition as possible so that our customers can make informed Healthy and safe choices for their personal health.

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